SHIPPING POLICY

Order Processing:

We strive to process all orders within 1-3 business days.

Please note that certain factors may affect processing times, such as incomplete payment, insufficient address details, or high demand during peak seasons. In these cases, we will contact you via email to confirm details before proceeding to ensure successful delivery.

Shipping Time:

For U.S. orders, shipping typically takes 7-10 business days, while international orders may take 10-14 business days.

Several factors beyond our control may influence shipping times, including:

• Weather conditions
• Holiday seasons
• Shipping company errors

Although these variables are outside of our control, we will do our best to keep you updated with any available information.

Taxes and Duties:

Please note that your order does not include potential customs taxes or duties imposed by your country. It is your responsibility to pay these charges. For more information, you may contact your local customs office.

Important: ICONIQ cannot be held responsible for any delays caused by customs clearance in the destination country. Customs authorities control this process, and we have no influence over the timing.

Order Cancellation:

If you need to cancel your order after payment, please contact us at info@iconiqclothing.com While we will do our best to assist, we cannot guarantee a cancellation as orders are forwarded to the warehouse quickly. If the order has already been processed or shipped, we will be unable to cancel it, and you will need to initiate a return instead.